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Questions? Our professional stylists are here to help.

Reach out to your BALANI clothier directly, or contact our team below:

(877) 607-5839

shop@balanicustom.com

HEADQUARTERS
55 W Monroe St
Ste 110
Chicago, IL 60603

What is the BALANI Lifestyle Collection?
The BALANI Lifestyle Collection at shop.balanicustom.com is an offset of BALANI Custom Clothiers, the world-renowned custom clothing brand. The BALANI Lifestyle Collection has partnered with luxury lifestyle brands around the world to offer premier off-the-rack clothing and accessories in one convenient, online shop.

What is BALANI Custom Clothiers?
BALANI Custom Clothiers is a custom menswear company that specializes in custom suits, sport coats, slacks, overcoats, shirts, and more. After BALANI Custom clients have their measurements meticulously recorded, they work with their dedicated personal stylist to customize their garments from head-to-toe. Learn more here.

What forms of payment do you accept?
shop.balanicustom.com accepts American Express, Visa, Mastercard, and Discover.

Can I purchase a gift card?
Gift cards for BALANI Custom Clothiers & The BALANI Lifestyle Collection may be purchased online here. If you have any questions about redeeming your gift card, please contact us at shop@balanicustom.com or (877) 607-5839.

How much does shipping cost?
We offer free ground shipping on all orders within the continental U.S.

Where do you ship?
We ship to all lower 48 states. We do not ship to Alaska, Hawaii, or outside of the U.S. We do not ship to Army Post Offices (APO) or Fleet Post Offices (FPOs) at this time.

Do you offer expedited shipping?
We offer $15 expedited as an upgrade on your checkout page. Expedited shipping will be sent via FedEx Next-Day Air.

What is your returns policy?
If you are unsatisfied with your purchase for any reason, we accept returns on all unused, unworn merchandise within 30 days of purchase. Please contact your BALANI stylist, email shop@balanicustom.com, or call (877) 607-5839 to request a return. BALANI gift cards and custom products are not eligible for return.

Do you offer exchanges?
If you are unsatisfied with your purchase for any reason, we accept exchanges on all unused, unworn merchandise within 30 days of purchase. Please contact your BALANI stylist, email shop@balanicustom.com, or call (877) 607-5839 to request a return. BALANI gift cards and custom products are not eligible for exchange.

Can I change my order?
Please email shop@balanicustom.com, call (877) 607-5839, or contact your BALANI stylist to request a change to your order. Please note, changes may not be made to your order after 2 hours of purchasing.

What is your Privacy Policy?
Read our Privacy Policy here.